Dear LumaBooth and LumaShare Users,
We regret to inform you that our SMS messaging service provider, Twilio Connect, is currently experiencing technical difficulties. This issue only affects customers who have a previously set up Twilio account and are using the LumaBooth or LumaShare apps. It does not impact users of our dslrBooth app. Please be assured that this service disruption is not caused by our applications.
We are actively working with Twilio Connect to resolve the problem swiftly. However, we understand the vital need for reliable communication in your operations. As a temporary solution, we are offering you the ability to send SMS messages directly through our platform at no extra cost and without any limits. You can continue sending messages seamlessly while we await the resolution of the Twilio Connect service issue.
We apologize for any inconvenience this may cause and appreciate your understanding. We are committed to resolving this matter promptly to restore the full functionality of our messaging service for LumaBooth and LumaShare users. If you have any questions or require assistance, please contact our support team at support@lumasoft.co. Thank you for your continued support and patience.